FCEP Documentation — Course 104: Fundamentals of Customer Service

Tuesday, April 7 — 8:00am-12:00pm ET
Instructor: Maureen Baird, Citrus SOE & Denise LaVancher, Hernando SOE

Notice: All FCEP materials, classes and presentations are subject to trademark protections and are not to be copied or reproduced in any manner. No recording of the material is allowed and requests for recording will not be accommodated.

The image outlines participant expectations for earning credit in FCEP courses, including registration, attendance, and dress code.

Course Documentation

Please download and/or print the appropriate coursework ahead of your registered FCEP course.